Front of House Team Member - University at Mill

Tempe, AZ


  • $15/hour - full-time (35-40 hours/week) with the availability to open or close 
  • $14.25/hour - part-time team members with availability to close
  • $14/hour - part-time team members with a high school diploma or GED or full-time employees who cannot open or close
  • $12.50/hour - High School Students

At Chick-fil-A University at Mill, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. A Front Counter Team Member will foster an environment of excellence, care, and create Raving Fans by executing a remarkable experience for all guests. We have part-time and full-time opportunities available.

General Responsibilities

  • Read, understand and comply with all Chick-fil-A requirements and guidelines
  • Treat all customers with honor, dignity, and respect
  • Accept personal responsibility for being a self-led, self-motivated part of the Chick-fil-A team
  • Protect the customer experience by ensuring a clean, welcoming environment and providing highest quality meals at all times of the day
  • Quickly, attentively, and accurately serve Drive-Thru and Dine In guests
  • Work within a team environment to always put Customers First
  • Appropriately handle all customer issues and play a positive role in customer recovery
  • Display professionalism in personal appearance, attitude, and behavior
  • Continuously strive for personal excellence by growing in knowledge of Chick-fil-A procedures and products
  • Follow leadership instructions and serve other team members
  • Display good stewardship and a sense of ownership for the business

Skills & Character

  • Outgoing
  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Able to lead self & others
  • Team-player
  • Positive attitude & role model
  • Responsive to customer & team’s needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline
  • Able to be in constant motion